Mr. Piyush Goel on Beyond Key’s Journey: Leading the Way in Digital Transformation

In an exclusive interview, we had the privilege to interact with Mr. Piyush Goel, founder and the visionary CEO behind Beyond Key Systems Pvt Ltd, a distinguished end-to-end digital transformation company. Established in 2005, Beyond Key has emerged as a trusted partner in the global IT landscape, offering comprehensive software solutions and cutting-edge consultations to a diverse clientele.

Piyush Goel, the founder and CEO of Beyond Key, has a remarkable educational and professional background and is highly accomplished in his field. He is a qualified Chartered Accountant and holds a Diploma in Information Systems from the prestigious Institute of Chartered Accountants of India. Additionally, Piyush has an honors degree in systems management from the National Institute of Information Technology, which showcases his proficiency in the field.

Piyush has more than 24 years of experience across various industries. His extensive experience as an entrepreneur and technology executive has helped him develop a deep understanding of the importance of digital transformation, strategic innovation, and continual learning to provide value to clients.

Moreover, Piyush has also completed an executive program in “Artificial Intelligence Implications for Business Strategy” from the prestigious MIT Sloan School of Management in the USA. This demonstrates his commitment to staying up-to-date with the latest technological advancements and leveraging them to help clients achieve their business goals.

Apart from being a part of the Entrepreneurs organization in Indore and Chicago, Piyush is also an angel investor and a mentor for several start-ups. He is the core team member of Earth 2.0  which was formed by a group of high intellect professionals with a mission to foster and innovate to help every citizen share their story and contribute to Earth 2.0. In addition, he is a member of the Economic Club of Chicago.

In this exclusive interview, we gain deeper insights into Mr. Goel’s remarkable journey, his vision for Beyond Key, and the pivotal role the company plays in shaping the future of global business operations. Join us as we delve into the mind of a visionary leader dedicated to shaping the future of business operations.

 

What is your company solving?

Beyond Key offers a comprehensive range of consulting and development services that enable digital transformation and product engineering. Our focus is on delivering high-quality, consumer-centric applications and technological solutions that leverage the latest advancements in cloud computing, data analytics, omni-channeling, and customer engagement.
Our team comprises 300 domain experts who specialize in cutting-edge technologies such as Artificial Intelligence, Natural Language Processing, Machine Learning, Voice Intelligence, Modern Data Warehousing, Business Intelligence, Microsoft 365, and Dynamics 365. With our in-depth knowledge and expertise, we provide enterprise-grade solutions that help businesses streamline their operations, enhance customer experiences, and drive growth.

Our company facilitates digital transformation for businesses by providing web and mobile platform development, cloud adoption, robotic process automation, and cognitive AI solutions. In addition, we support the creation of contemporary data warehouses that enable the operation of visualization dashboards and facilitate proactive and intelligent decision-making.
Modernization is crucial for continued growth, and we help businesses transition from legacy to modern platforms to avoid hindrances to their success. We provide tailored solutions to meet each client’s unique needs and help them overcome obstacles during their digital transformation journey.

What is the business model and what made you choose this particular model?

Beyond Key is a leading technology company that provides a range of services, including software development, artificial intelligence, cloud computing, and data services. Our primary focus is to help clients improve their business processes, increase efficiency, and achieve their digital transformation goals with industry-leading solutions and IT services.
Our revenue model is based on providing customized solutions and services on a project basis. This means that clients only pay for the specific services they need, resulting in cost savings and increased value for their investment.

At Beyond Key, we leverage the best modern technologies, such as Microsoft 365, Dynamics 365, BI, and more, to provide innovative solutions for organizations. Our customer-centric approach involves working collaboratively with clients to gain a deep understanding of their needs. By doing so, we can provide tailored solutions that precisely meet their requirements, resulting in improved outcomes and long-term success.

How does your product or solution work?

Ans. Beyond Key’s personalized approach involves building a deep understanding of each client’s specific business needs and goals. This involves conducting a thorough assessment of their technology landscape and identifying areas where technology can be leveraged to drive better outcomes. This approach is particularly beneficial for clients who are not familiar with the latest technology trends, or who are uncertain about how to effectively integrate technology into their operations.

Our team of experts works closely with clients, taking the time to understand their business processes and the challenges they face. We then provide tailored recommendations that can help clients overcome their pain points and improve their operational efficiency, productivity, and profitability. Our aim is to empower our clients with the knowledge and tools they need to make informed decisions about their technology investments and drive digital transformation across their organizations.

How can you address data privacy and maintain data security when developing AI-driven solutions, especially when AI often demands substantial amounts of data for optimal performance?

Managing data privacy issues and ensuring data security while building AI-driven solutions is of the utmost importance to us as an IT and software solution company. We put strong security measures in place for data storage. To protect data from unauthorized access and breaches, measures including encryption, access limits, and frequent security audits are used. Continuous efforts go into maintaining data privacy and security.

The concerned team at Beyond Key constantly monitors systems, remains vigilant for emerging threats, and implements necessary adjustments to enhance security protocols. In addition to encouraging user and consumer trust, this also encourages the ethical and responsible use of AI technology in the contemporary digital environment. Additionally, we are ISO certified (ISO 27001:2013), which is extremely crucial for data security because it offers a structured, risk-based approach to managing information security. This approach aids organizations in protecting their sensitive data, adhering to regulations, fostering trust, and continuously improving their security posture.

What have been the difficulties in building this business?

When starting a business, challenges are inevitable. However, the company’s core values of being team-oriented, trusting and respectful, focused, and passionate helped it overcome these challenges.

Beyond Key believes that its values are critical to building a strong foundation for the company. The team-oriented approach ensures that everyone works together to achieve a common goal, while trust and respect are essential in maintaining healthy relationships with clients and employees. The focus on passion keeps the team motivated and dedicated to providing high-quality services to clients.

These values have helped Beyond Key establish itself as a reliable and trustworthy technology partner for businesses. The company’s commitment to its values has also helped it attract top talent, which has further strengthened its capabilities to deliver exceptional services to clients.

What is your plan for the next 18 months?

Beyond Key has established itself as a global player in the IT consulting and software services industries. As we continue to grow and evolve, our plan is to expand our business presence and team members in key markets around the world. We see tremendous opportunities for growth in the US, Canada, Europe, and Australia. Our goal is to continue providing industry-leading IT solutions and services to our clients around the world, while also expanding our business footprint and reach. We believe that our focus on innovation, customer-centric approach, and commitment to our core values will help us achieve these goals and drive continued success for Beyond Key.

Apart from this, Beyond Key’s focus is more on industry-specific tech solutions, particularly for Insurance, NPO, and other industries.

What is the USP/value proposition of the product?

Our product’s unique selling proposition (USP) lies in several factors that set us apart from our competitors. Firstly, we offer longevity by ensuring that the same resources work on the same project for an extended period. This consistency instills trust in our clients, and it’s easier for them to work with our team.
Secondly, we have deep domain knowledge and industry-specific expertise that enable us to better understand our clients’ unique needs and requirements. We also have certified developers who are proficient in the latest technologies and can develop high-quality solutions.

Our global engagement model allows us to offer flexible engagement models to our clients, including onshore, offshore, and near-shore services. This model ensures that we can scale up or down our resources as per the client’s requirements, providing them with cost-effective solutions.

We also offer seamless client onboarding and integration capabilities, ensuring that the client’s operations are not disrupted during the transition period. Our global team comprises skilled professionals from different parts of the world, who work collaboratively to deliver high-quality solutions.

Finally, we prioritize transparency in our work and ensure that our clients are aware of every step we take during the project’s lifecycle.

Can you explain how you plan to adapt and innovate to maintain your company’s relevance and competitive edge in the ever-changing market?

As the CEO of a global IT consulting and software services company, my strategy for remaining relevant and competitive in the ever-changing market is multifaceted.
To remain competitive, we prioritize ongoing innovation and R&D efforts, investing in emerging technologies, and exploring new ways to add value for our clients. This includes exploring the latest developments in AI, machine learning, cloud computing, and other cutting-edge technologies.

Additionally, we prioritize agility and adaptability, recognizing the rapid pace of market shifts and encouraging a culture of continuous improvement where employees are empowered to share ideas and insights. Furthermore, we prioritize deepening and expanding our client partnerships by understanding their unique challenges and opportunities and tailoring our solutions to meet their specific needs, providing the highest level of service and value.